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Server Maintenance

With Solid Systems Global, you can count on quality support whenever needed. Our IT server maintenance includes everything from preventative maintenance to complex problems. We’re flexible if you need to change your plan or need to add any additional maintenance with our customizable SLAs (Service Level Agreements). In addition, you never have to worry about our service expiring as your warranty does with Solid Systems Global. With our server maintenance plans, you’ll extend the life of your technology, boost productivity, and reduce downtime while saving money on support and maintenance of your technology. By switching to one of our customized third-party server maintenance plans, you can save up to 60 percent on your server maintenance.

Partnering with Solid Systems Global can provide you with the following server maintenance services:

1. Cost savings of up to 60 percent over OEM server support

2. Comprehensive 24/7 server support

3. Quick response

4. Dedicated parts inventory on-site or locally

5. Experience with multiple server networks

6. Support for current and EOL/EOSL servers

Our Key Features

Remote Monitoring:

As a result of our dedicated 24×7 monitoring, our engineers are able to identify and resolve problems long before they cause a system outage. Even in the event of an unavoidable hardware failure, our team can arrange for spare parts to be delivered and installed as quickly as 4 hours following the request. The goal is to ensure that your business is able to return to full operation as soon as possible.

Expert Engineers:

We employ badged field engineers and L3 engineers who have real-world experience managing, maintaining, and supporting enterprise-class server hardware from industry-leading OEMs. Located around the world, these teams can be on-site at your facility within 4 hours. You can count on our professional third-party data center maintenance whenever you need it, regardless of where your storage, servers, and network hardware are located.

Increasing Hardware Lifespan:

It is easier to earn a substantial return on your original investments the longer your systems are working and online. Our certified technicians have years of experience and provide comprehensive support and maintenance services for a wide range of server manufacturers prolonging their lifespan. Solid Systems Global can help your company save significant costs by extending the lifespan of your servers by an additional 3 to 5 years.